Salary: £35,000 - 35,000 per year Requirements: Previous experience in a 2nd line IT support, infrastructure support, or technical support role Strong troubleshooting and problem-solving skills Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID administration Experience supporting Windows desktop and server technologies Exposure to Intune, AutoPilot, or endpoint management technologies Understanding of networking fundamentals including LAN/WAN, DNS, DHCP…