Project Support Officer (Parking Fleet and Transport Ops)

Contract Type: Permanent Working Hours: Full-time, standard variable hours, usually between 8.00am and 4.00pm, subject to service needs.  There are two posts available. Worker Type: Hybrid Worker. Salary: Starting Salary is £32,597 (Level one) rising to £35,412 (Level 4) per annum (pro rata for part-time) (Pay award pending) Location: Primarily home-based, with attendance at Council sites, meetings, site visits, training, conferences and other in-person events as required. We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.  In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1004]. About the Role We are recruiting to 2 permanent Project Officer posts within the Innovation and Change Team in Parking Services. These roles will provide project delivery support across a varied and important service portfolio, helping to deliver service improvement, monitoring, transformation, governance, income protection and strategic delivery activity.   Parking Services covers a broad range of work, including parking operations, Workplace Parking Levy, Workplace Parking Charge, Corporate Vehicle Hire, Parking Regulation and Compliance, WPL Consultancy, service improvement and transformation activity. These roles will help provide the project capacity needed to support service continuity, effective governance, financial stewardship, risk management and delivery of agreed priorities.   As a Project Officer, you will support the planning, coordination and delivery of projects across the wider Parking Services portfolio. You will help turn ideas and priorities into structured pieces of work, supporting colleagues to deliver change in a clear, organised and practical way.             You will support the development and delivery of service improvement and change projects; prepare project documents, briefs, action logs, reports and updates; help monitor project progress, risks, issues, actions and benefits; work with colleagues and stakeholders to gather information, solve problems and keep work moving; support meetings, workshops and project discussions; use data, evidence and feedback to support decision-making and improvement; and help ensure projects are delivered to agreed time, cost and quality expectations. About You The ideal candidate will have: The ideal candidate will have:   * Experience of supporting or delivering projects, service improvements or change activity. * Ability to plan, organise and prioritise work to meet deadlines. * Strong written and verbal communication skills, including preparing clear documents, updates or reports. * Ability to work with colleagues, stakeholders or partners to progress actions and resolve issues. * Ability to use information, data or evidence to support problem-solving and decision-making. * Ability to work independently and as part of a team, with a commitment to inclusive and customer-focused service delivery.   Experience in local government, parking, transport, regulation, compliance, customer services, business improvement or project management methodology would be helpful, but is not essential.   You do not need to be a parking expert. We are looking for people who can bring structure, energy, curiosity and good communication to a busy service environment. You will need to be comfortable working across different areas, managing competing priorities and supporting colleagues through change. You can find the job description for this post here [https://www.nottinghamcity.gov.uk/media/b44mdcye/7886-project-support-officer-parking-fleet-and-transport-ops.doc]. At Nottingham City Council we believe that work is what you do, not where you do it.  We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1014] for applicants page. For informal enquiries please contact Robin Radford, Innovation and Change Manager, by telephone on 07483496475 or by email at robin.radford@nottinghamcity.gov.uk [robin.radford@nottinghamcity.gov.uk]  Closing Date: 17th July 2026 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: week commencing 10th August 2026 If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support [https://emss.org.uk/support] By applying to this job, you agree to our Terms & Conditions. [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/pages/1006] Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.  In addition to working within a great team and a competitive salary you will have access to: * 26 days annual leave (rising to 33 days after 5 years’ service)  + bank holidays with the ability to buy additional leave annually * Access to a generous, defined benefit pension scheme offering 17.9% * Smart Working – to support your work life balance * Health and wellbeing benefits including access to our Employee Assistance Programme * Discounted membership at selected local sports and fitness centres, cinema, shopping and much more! Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.     We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.     We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.