An well-established business is looking for an enthusiastic IT Helpdesk Analyst to join its sizeable technology team in Manchester. Please note the role is office based, 5 days per week. You will act as the first point of contact for internal IT queries so excellent communication skills and a friendly demeanour are essential. It is expected that you will have experience with Office 365, Active Directory, SharePoint, Teams and Entra. You will monitor, triage and resolve support tickets coming in…